Privacy Policy – Sticker Studio Cyprus
1. Introduction
This Privacy Policy explains how Sticker Studio Cyprus (“we”, “our”, or “us”) collects, uses, stores, and protects your personal data when you use our website and services.
We are committed to protecting your privacy and processing your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Cyprus laws.
2. Data Controller
Sticker Studio Cyprus
Petrou Tsirou 86
3076 Limassol
Cyprus
Email: info@stickerstudiocyprus.com
3. Personal Data We Collect
We may collect the following personal data:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Order details
- Payment information
- IP address
- Browser and device information
- Website usage data
- Cookies and tracking data
We do not store full payment card information on our servers.
4. How We Use Your Data
We process your personal data for the following purposes:
- Processing and delivering orders
- Providing customer support
- Managing payments and refunds
- Improving website functionality and user experience
- Preventing fraud and abuse
- Complying with legal obligations
- Analytics and website performance monitoring
5. Legal Basis for Processing
We process personal data under the following legal bases:
- Performance of a contract (processing orders and payments)
- Legal obligations
- Legitimate interests (website security, analytics, fraud prevention)
- Consent (for cookies and optional marketing communications)
6. Payment Processing
Payments are processed securely through third-party providers including:
- Viva Wallet
- Bank Transfer
Payment providers may process your personal data in accordance with their own privacy policies.
Sticker Studio Cyprus does not store complete payment card details.
7. Shipping Providers
To deliver orders, we may share necessary customer information with shipping providers including:
- Akis Express (Cyprus deliveries)
- EMS (International deliveries)
Shared information may include:
- Name
- Delivery address
- Phone number
- Order reference details
8. Analytics and Cookies
Our website uses cookies and similar technologies to improve functionality and analyze website traffic.
We may use:
- Google Analytics
- OpenCart statistics tools
Google Analytics may collect:
- IP address (anonymized where applicable)
- Device information
- Browser information
- Pages visited
- Usage statistics
Analytics cookies are only activated after user consent where required by law.
Users may manage or withdraw cookie consent at any time through the cookie settings on the website.
9. International Data Transfers
Some third-party service providers may process data outside the European Economic Area (EEA).
Where international transfers occur, we ensure appropriate safeguards are in place in accordance with GDPR requirements.
10. Data Retention
We retain personal data only for as long as necessary for:
- Order fulfillment
- Accounting and tax obligations
- Legal compliance
- Dispute resolution
Order-related records may be retained for up to 10 years where required by Cyprus tax and accounting regulations.
11. User Rights
Under GDPR, users have the right to:
- Access their personal data
- Correct inaccurate data
- Request deletion of personal data
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent at any time
Requests may be sent to:
info@stickerstudiocyprus.com
12. Security Measures
We implement appropriate technical and organizational measures to protect personal data against:
- Unauthorized access
- Loss
- Misuse
- Disclosure
- Alteration
However, no online transmission or storage system can be guaranteed to be 100% secure.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
14. Children’s Privacy
Our website and services are not directed to children under the age of 16.
We do not knowingly collect personal data from children.
15. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated revision date.
16. Contact Information
For questions regarding this Privacy Policy or your personal data, contact:
Sticker Studio Cyprus
Email: info@stickerstudiocyprus.com
